Call center management system PPT presentation will help students to understand basic features, design details, modules over view. This presentation is useful for students to explain about project in colleges.
List of contents in PPT:
Modules Over view
ER diagram, dfd diagram, sequence diagram, flow chart.
Project Over View:
Main objective of this project is to design a user friendly management software for call centers for managing employees details, customers details, daily phone calls, fax, email details.
Youtube video link to view dfd, context diagram, sequence diagram.
Existing and proposed System:
In existing system employees used to store details of customers in excel document and finding old records was time taking. Time taken for communicating between employees used to take time. In order to overcome these problems this software will be useful.
In this software details are stored in database and easy to maintain daily records and update to higher officials.
Students can download full project source code in asp.net with project report and ppt.